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Telecommunications
  • 19 ISSUES RESOLVED
  • 5203 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service72
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Videostripe

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 287 COMPANY RESPONSES
  • 290 TOTAL REVIEWS
3.1
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Way they abused me 3
  • That my bank is fighting this for me 3
  • Easy cancellation 2
  • Fghfgh 1
  • Cancelled for me 1

Customers don't like

  • Unauthorised payment14
  • Fraudulent charge11
  • Unauthorised transaction8
  • Videostripe4
  • Waking up and finding money missing from my account2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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