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Telecommunications
  • 17 ISSUES RESOLVED
  • 4997 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service58
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Vast Broadband

Telecommunications
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $130K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Disconnecting my service 1
  • Of the numerous calls to support finally one was helpful 1
  • Pricing for the services i got 1
  • Warranty 1
  • What i was told i would pay for internet 1

Customers don't like

  • Poor customer service1
  • Privacy violation1
  • Television1
  • Tv reception1
  • Waste1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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