Att vs Vast Broadband

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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4710 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service42
  • How dishonest they are13

Products by Att

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Vast Broadband

Telecommunications
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $140K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Of the numerous calls to support finally one was helpful 1
  • Warranty 1
  • What i was told i would pay for internet 1

Customers don't like

  • Reliability1
  • Salesman would not listen1
  • Television1
  • Waste1
  • What i was really charged they lied1

Products by Vast Broadband

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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