ATT vs TMobile
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and TMobile as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
ATT and TMobile Overview
Total reviews | 7238 | 2028 |
Company responses | 0 | 0 |
Issues resolved | 42 | 21 |
ATT and TMobile Consumer Ratings
ATT and TMobile Rating Details
ATT and TMobile Pros and Cons
- Installation technician
- Wish i could find something nice to say
- Price
- Pricing of the plans
- No pros
- Price
- Poor customer service
- Charges
- Deceptive policies
- Customer service
- Customer support
- Service
ATT and TMobile Most Positive Reviews
Repair person came out today.One of the nicest guy.He was very friendly and went out of his way to fix the issue.Please...
Call to make my final payment
I was disappointed that I got charged for the month that I will not use due to device cance...
Why I switched to them is beyond me. Thought I would save so much money on my Direct TV bill by bundling cell phone...
I appreciated the patience shown me and the professionalism ... Thankful for the consideration. I describe the customer...
ATT and TMobile Most Critical Reviews
We called to preorder the new iPhone 6 Plus, the sales lady talked us into switching our TV from Direct TV over to...
We were on a group plan with T-Mobile and we switched to another carrier 2 days after the last statement was generated....
ABSOLUTELY HORRIBLE! Period. Never seen anything like this before. Called on Friday 12/5 when my internet went down. On...
I decided to get my grandson an iphone for Christmas and chose T Mobile as my carrier. So after selecting the phone I...
ATT and TMobile Latest Reviews
MY MOTHER HAS ASKED FOR US HER KIDS TO HANDLE THE BILL PAYING AND HER ACCOUNTS SHE IS OLD AND REALLY DOESNT GRASP THE...
After going to a store, who couldnt help me. They suggested I call customer service, which I replied this wont end...
Switch devices my cellular device broke and stolen so I'm trying to transfer the service can't seem to find a customer...
I was considering switching to Tmobile, so I started a chat w CS rep to ask a few questions. I clearly explained my...
ATT bests T Mobile without doubt AND I can understand ATT agents
Product or Service Quality
ATT wins on service. I never lost service & I regret switching
I have something else to compare
ATT is just better in general
They both suck and lie to their customers
Product or Service Quality
Avg.
ATT is a looooong wait to get on but then they tackle the problem. T-Mobile answers the phone quickly but does not seem too knowledge as to how to handle the problem.
Like deliberate with coworkers where to send the problem. It’s like management has them terrified as to whom the correct Dept. and if the did job would be over.
Product or Service Quality
Reception is terrible!!
I live within 200yrds of I-55 best I could get was 1 bar used the wife’s phone to call T-M an report the problem. They sent a signal booster & had to sit next to it to get 3 bars max walk 15 ft away 1 bar then at the end of my side of the complex No Service so the next week I went to there office [Arnold, MO.]and got my Monet
TMobile wins as the worst. ATT not good, but don’t compare to TMobile runaround
Product or Service Quality
ATT dish/cable sucks.
TMobile 5G good, but ATT 4G LTE is better than TMobile’s
I have something else to compare
Never experienced ATT breaking the law to punish customers, while TMobile executives have done that to me.
TMobile shut my account down to punish me for reporting them to FCC. I doubt ATT would do that.
How would you compare ATT vs TMobile?
TMobile vs. ATT...In years gone by, the mega-company known as ATT was the only game in town.
Due to their arrogant ways, the Federal Govt. stepped into the situation and created a large number of laws; ultimately forcing the company to allow others into the marketplace. Enter the mobile phone to the world; as small companies sprang up like wildflowers in the open fields. The competition was ruthless; as one fought for territory in the blooming business ; including ATT and the little known TMobile.
As time passed, TMobile addopted the same business map as ATT; where the TMobile customers were wooed into bright stores and trendy looking phones. Today, TMobile is exactly like the old ATT with ATT plodding along with the old tactics of customer service and handling of issues just like the olden days of the 1970's. In fact, ATT was one of the most disliked companies on the globe due to their customer service attitude(s). When comparing TMobile and ATT of today; they might as well be considered one-in-the-same; as one is like the brother to the other.
In the bottom line; both smell of the lowest levels of putrid corporate behavior.
Product or Service Quality
Product or Service quality. To use the words product or service in the same sentence as quality for these two companies is an oxymoron. It's like putting government and effeciency in the same sentence !
All phone companies have the same products nowadays; all made in some distant country and branded as "China" which is a way of saying junk.
I have something else to compare
Try as we may, it's difficult to find a product made solely in the United States these days. The best comparison one can add to the mix is to buy American made products with a company who has American Customer Service employees and are accountable for their works.
I cannot compare because I’ve never had AT&T, but I’m pleased with T-Mobile
Product or Service Quality
And I’m very happy with my phone
T-Mobile- Horrible
AT&T- Excellent
Product or Service Quality
T-Mobile- Horrible
AT&T- Excellent
I have something else to compare
Verizon is a joke and Charter Spectrum Mobile is awful as well