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Att

Telecommunications
  • 21 ISSUES RESOLVED
  • 5399 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies31
  • Billing8
  • Deception7
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1550 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service33
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1432905

I never used AT&T before but everyone I know does and they are happy with the service . Spectrum does not care about retaining its customers nor if they are seniors or disabled to provide discounts but they sure give their new customers discounts....

I called after 8 mos of nothing but problems due to

Spectrums cable lines being damanged underground and they did nothing to offer me the same price for the first year....BEWARE Spectrum offers you a special promo for 2 yrs but bumps you up $40 a month after the first year and then again after the 2nd year...so you will be paying upwards of $200 and that is over $4,000 a year worth it NO!!

At&T will uverse win you over or Direct TV Now with no satellite?

They have again great pricing for the 1st year no as DATA CAPS if you have TV with them so do not listen to the fraudulent scams of Spectrum

You get a DVR that will record with all your tv's and you can watch it on all your tvs....if your tech savy go get a roku stick or amazon fire stick, netflex and hulu and you pay just about $25/month depending on what channels to use...time to cut the cords. Satellite sucks due to weather outages....so be warned.