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Telecommunications
  • 17 ISSUES RESOLVED
  • 4964 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service57
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1726 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.0
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Lost money22
  • No accountability19
  • Waste of time19
  • No results12
  • Waste of money7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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