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Telecommunications
  • 18 ISSUES RESOLVED
  • 4797 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 16
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service136
  • Deceptive policies68
  • Charges59
  • Customer service40
  • How dishonest they are12
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 5
  • Item i ordered 1
  • Product offer 1

Customers don't like

  • Given the runaround18
  • Customer service attitude17
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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