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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1220 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5146 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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