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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5113 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Will def not recommend based on your customer service 7

Customers don't like

  • Poor customer service80
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Pricing 2
  • Customer service 1
  • Promise of their services 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
  • Delivery of their servicesso bad on many levels1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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