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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5139 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 921 TOTAL REVIEWS
  • $54.5K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Radio service 8
  • Good sound 8
  • Service itself was good 6
  • No commercials 5
  • Escape 5

Customers don't like

  • Horrible customer service10
  • Hassle of service cancellation5
  • Unauthorized charge4
  • Cancellation of channel 754
  • Sound quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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