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Telecommunications
  • 19 ISSUES RESOLVED
  • 5184 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Supposed easy phone set-up 1

Customers don't like

  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • Poor customer service1
  • No human to talk to1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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