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Telecommunications
  • 20 ISSUES RESOLVED
  • 5300 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 749 TOTAL REVIEWS
  • $51.4K CLAIMED LOSSES
  • $471 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service13
  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Super frustrating4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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