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Telecommunications
  • 17 ISSUES RESOLVED
  • 4967 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service57
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 573 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $515 AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english5
  • Hours with customer service4
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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