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Telecommunications
  • 18 ISSUES RESOLVED
  • 4890 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service44
  • How dishonest they are13
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SafeLink Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $533 AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience10
  • Bad experience8
  • Customer service is a joke8
  • Inept customer service7
  • Rude customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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