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Telecommunications
  • 17 ISSUES RESOLVED
  • 5001 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Will def not recommend based on your customer service 6

Customers don't like

  • Poor customer service58
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 559 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $973 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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