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Telecommunications
  • 18 ISSUES RESOLVED
  • 4803 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 16
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service136
  • Deceptive policies68
  • Charges59
  • Customer service40
  • How dishonest they are12
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Not a single thing 7
  • Only isp option i have 6
  • Techs are fine 6
  • Have a few good techs thay worked hard to fix issues 5
  • When the service worked it was ok 5

Customers don't like

  • Stability issues and below paid for speed11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Slow speeds9
  • Substandard service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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