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Telecommunications
  • 17 ISSUES RESOLVED
  • 4993 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service58
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 46 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Change service adversely affecting their customers1
  • Late charges1
  • Price hikes1
  • Unethical billing practices1
  • Unknowledgeable employees1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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