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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5144 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Rcn

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 48 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet 2
  • Installation 2
  • Service which on the whole was good 1

Customers don't like

  • Unknowledgeable employees1
  • Unethical billing practices1
  • Price hikes1
  • Late charges1
  • Condecending customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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