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Att

Telecommunications
  • 18 ISSUES RESOLVED
  • 4803 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Installation technician 16
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service136
  • Deceptive policies68
  • Charges59
  • Customer service40
  • How dishonest they are12
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RCN

Telecommunications
  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Installation 2
  • Internet 1
  • Service which on the whole was good 1

Customers don't like

  • Customer service2
  • Unethical billing practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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