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Telecommunications
  • 17 ISSUES RESOLVED
  • 4921 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service47
  • How dishonest they are13
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $684 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Dishonest company4
  • Poor customer and technical service3
  • Many false alarms and poor service2
  • Unexplained contract2
  • Product failure and extremely poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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