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Telecommunications
  • 17 ISSUES RESOLVED
  • 4999 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service58
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
Delete
  • 0 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $20.9K CLAIMED LOSSES
  • $118 AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Information found 2
  • I found an address that i needed 1
  • Promise 1
  • Promptly refunded the disputed charge 1
  • Speed 1

Customers don't like

  • Charged my card without knowing7
  • Being ripped off6
  • False advertising not as promised5
  • No resolution5
  • False information4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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