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Att

Telecommunications
  • 18 ISSUES RESOLVED
  • 4794 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service127
  • Deceptive policies66
  • Charges55
  • Customer service38
  • How dishonest they are11
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Price until i canceled 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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