PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and Monster Transmission as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT
Monster Transmission

ATT and Monster Transmission Overview

Total reviews 6051 439
Company responses 0 39
Issues resolved 29 6

ATT and Monster Transmission Consumer Ratings

Rank
283 out of 1438 in Telecommunications category
91 out of 427 in Auto Parts and Accessories category
Product or Service Quality
177 in category
76 in category
Price Affordability
318 in category
119 in category
Exchange, Refund and Cancellation Policy
198 in category
66 in category
Value for money
223 in category
95 in category

ATT and Monster Transmission Rating Details

Product or Service Quality
1.7 (1477 reviews)
1.5 (224 reviews)
Reviewer's quote

...We've dealt with customer service representatives and supervisors/managers on multiple occasions. each apologizing that we are having to deal with this again and promising that they have now handled it and we should never hear about it again...

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Former Employee review of the inner workings of their product..

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Price Affordability
1.6 (1290 reviews)
1.9 (212 reviews)
Reviewer's quote

...They were not willing to stand behind the people that they hired and who told me the price of the phone. Please see the attached transcript. In it, you will see where I repeatedly asked if the installment would be $1 and they confirmed that...

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...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

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Exchange, Refund and Cancellation Policy
1.4 (1246 reviews)
1.4 (207 reviews)
Reviewer's quote

Instead of issuing a refund, they continue to charge and whittle away the credit. When I called to inquire, I was told that I would continue to be charged an equipment fee (mind you the equipment was 5+ years old and fire damaged). When I explained that the original gentleman told me they did not...

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...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

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Value for money
1.5 (890 reviews)
1.5 (202 reviews)
Reviewer's quote

...As far as im concerned you stole my money. I have alresdy been in touch with the media. I should have been moved to first priority since i was lied to and left to feel like more then unimportant because im on food stamps wss getting the low invome plan...

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...Talk about good money after bad. What trans shop lets you clog their rack for a month while this happens? Unless you are famous and on TV, run from these guys and get someone local who knows what they are doing..

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ATT and Monster Transmission Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs

ATT and Monster Transmission Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

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ATT and Monster Transmission Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

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ATT and Monster Transmission Latest Reviews

Recent published reviews
2.3

I've had Directv from ATT for 10 months after switching from Frontier FiOS. The experience has not been pleasant. The

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No votes

estimate an eta please need asap

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1

To continue our plan that we had back in 2009 pay-as-you-go automatically charged to my credit card every two to three m...

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1.1

After Purchasing the transmission, I was forced to pay core charge because they did not want mine back. Received...

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ATT and Monster Transmission Products and Services

Most reviewed product and services
  • Att Phone Service (757 reviews)
  • Att Internet Service (660 reviews)
  • Att Customer Care (431 reviews)
  • Monster Transmission Customer Care (44 reviews)
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)