Att vs Monitronics

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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4718 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service41
  • How dishonest they are13

Products by Att

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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Worst i ever experience 6
  • Disatisfied 5
  • Key pad 5
  • No more service with this company 4
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices20
  • Customer care17
  • Sales techniques17
  • Poor attitude16

Products by Monitronics

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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