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Telecommunications
  • 17 ISSUES RESOLVED
  • 4997 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service58
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • No more service with this company 5
  • Disatisfied 5
  • Key pad 5
  • Equipment 3
  • System 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Sales techniques10
  • Billing practices9
  • Poor attitude9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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