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MetroPCS

2.0
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1528 TOTAL REVIEWS
Rank
114 out of 1880
in Telecommunications category
Rating Details
Customer service
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    820
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    21%
Top Products and Services
2
224 reviews
2.2
182 reviews
2.2
84 reviews

ATT

1.6
?

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  • 24 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5626 TOTAL REVIEWS
Rank
247 out of 1880
in Telecommunications category
Rating Details
Customer service
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    100%
Top Products and Services
1.8
744 reviews
1.5
644 reviews
1.5
400 reviews

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Anonymous
#1336095

Att has a lot better coverage but their prices are high and if you are 3 days late paying even if you've never been late and didn't realize you didn't pay because of being sick, the customer service is nasty and hateful and tell you that You WILLL Pay the Late Fee on Your Next Bill.. That happened to me and I told them oh no I would not because I was switching providers and they said that was my prerogative. I switched!

Anonymous
Memphis, Tennessee, United States #1320123

Metro PCS has 1 drawback and it's their My Metro app that fails miserably when making purchases or upgrading our features or services. AT& T company sucks by mobile and home internet service, but Cricket wireless that's a sister company to AT&T runs neck and neck with Metro PCS that's supposed by T-Mobile. So the question should be how does AT&T compare to T-Mobile.

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