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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service20
  • Unable to use cell phone5
  • Service5
  • Metro pcs5
  • Unprofessional service4
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Att

Telecommunications
  • 19 ISSUES RESOLVED
  • 5185 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1336095

Att has a lot better coverage but their prices are high and if you are 3 days late paying even if you've never been late and didn't realize you didn't pay because of being sick, the customer service is nasty and hateful and tell you that You WILLL Pay the Late Fee on Your Next Bill.. That happened to me and I told them oh no I would not because I was switching providers and they said that was my prerogative. I switched!

Anonymous
Memphis, Tennessee, United States #1320123

Metro PCS has 1 drawback and it's their My Metro app that fails miserably when making purchases or upgrading our features or services. AT& T company sucks by mobile and home internet service, but Cricket wireless that's a sister company to AT&T runs neck and neck with Metro PCS that's supposed by T-Mobile. So the question should be how does AT&T compare to T-Mobile.