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ATT
MetroPCS

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ATT

ATT

1.6
  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5771 TOTAL REVIEWS
Rank
251 out of 1933
in Telecommunications category
Rating Details
Customer service
Billing Practices
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    100%
Top Products and Services
1.8
746 reviews
1.4
650 reviews
1.5
410 reviews
MetroPCS

MetroPCS

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1423 TOTAL REVIEWS
Rank
123 out of 1933
in Telecommunications category
Rating Details
Customer service
Billing Practices
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1470
  • SUCCESSFUL
    51%
  • AVG CALL DURATION
    04:31
  • ISSUES RESOLVED
    20%
Top Products and Services
2
213 reviews
2.3
168 reviews
2.2
79 reviews

How would you compare ATT vs MetroPCS?

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Anonymous
#1336095

Att has a lot better coverage but their prices are high and if you are 3 days late paying even if you've never been late and didn't realize you didn't pay because of being sick, the customer service is nasty and hateful and tell you that You WILLL Pay the Late Fee on Your Next Bill.. That happened to me and I told them oh no I would not because I was switching providers and they said that was my prerogative. I switched!

Anonymous
#1320123

Metro PCS has 1 drawback and it's their My Metro app that fails miserably when making purchases or upgrading our features or services. AT& T company sucks by mobile and home internet service, but Cricket wireless that's a sister company to AT&T runs neck and neck with Metro PCS that's supposed by T-Mobile. So the question should be how does AT&T compare to T-Mobile.

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