PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lycamobile and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lycamobile
ATT

Lycamobile and ATT Overview

Total reviews 379 6051
Company responses 0 0
Issues resolved 3 29

Lycamobile and ATT Consumer Ratings

Rank
355 out of 1438 in Telecommunications category
284 out of 1438 in Telecommunications category
Customer service
284 in category
255 in category
Reliability
253 in category
160 in category
Product or Service Quality
283 in category
176 in category
Value for money
180 in category
222 in category

Lycamobile and ATT Rating Details

Customer service
1.2 (200 reviews)
1.2 (1715 reviews)
Reviewer's quote

Extremely rude customer service, poor English, they talk more than the client so in this way the client have no chance to explain what is the help needed. Very good prices but as i said the customer service is zero. I would not recommend..

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...We've dealt with customer service representatives and supervisors/managers on multiple occasions. each apologizing that we are having to deal with this again and promising that they have now handled it and we should never hear about it again...

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Reliability
1.3 (183 reviews)
1.6 (911 reviews)
Reviewer's quote

I got recharged last night.But now no incoming and outgoing calls possible

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...There is no reliability and no one is ready to take responsibly. Also customer service call goes to some offshore location. They don't try to understand your problem and don't care about customer..

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Product or Service Quality
1.3 (176 reviews)
1.7 (1477 reviews)
Reviewer's quote

Lyca mobile customer service is the worst, I am trying to block my stolen phone IMEI number for like months now and no response from them. So this is the story, I call them,it takes up-to 30 mins to talk to the agent and the agent says that they only have limited resources, and we cannot help you...

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...I have DirectTV and 2 phones on wireless and spent hundreds of dollars a month with ATT and then get this kind of service..

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Value for money
1.7 (170 reviews)
1.5 (890 reviews)
Reviewer's quote

This company flat out refuses to refund money - for anything. I bought a SIM card for my phone and when I activated it, I found that it came with a phone number. I already had a phone number, just needed a SIM card and cellular service...

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...As far as im concerned you stole my money. I have alresdy been in touch with the media. I should have been moved to first priority since i was lied to and left to feel like more then unimportant because im on food stamps wss getting the low invome plan...

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Lycamobile and ATT Pros and Cons

Pros
  • Low rates
  • Prices
  • Prices are cheap
  • Installation technician
  • Price
  • Coverage area
Cons
  • Poor customer service
  • Bad attitude
  • I will never recommend it for my friends as well as enemies
  • Poor customer service
  • Charges
  • Deceptive policies

Lycamobile and ATT Most Positive Reviews

Top rated reviews
5

my namber is inviled. what i do. i dont know. please help me. 015213552514

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

I have been trying for going on two months to activate my SIM. I have called in hundreds of times. I have been hung up o...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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Lycamobile and ATT Most Critical Reviews

Lowest rated reviews
1

I just ordered a lycamobile sim card few days back and received it today. As a first time very excited customer, I follo...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

Totally ridiculous service......They change their rates like changing a cloth everyday. *** Service...Supervisor are no...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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Lycamobile and ATT Latest Reviews

Recent published reviews
5

Whene I stoped my auto pay last view month is far having the problem please can y fix it I need to pay just reglar

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2.3

I've had Directv from ATT for 10 months after switching from Frontier FiOS. The experience has not been pleasant. The

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2

I got recharged last night.
But now no incoming and outgoing calls possible

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1

To continue our plan that we had back in 2009 pay-as-you-go automatically charged to my credit card every two to three m...

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Lycamobile and ATT Products and Services

Most reviewed product and services
  • Lycamobile Customer Care (84 reviews)
  • Lycamobile Mobile Phone Service (37 reviews)
  • Lycamobile Sim Card (32 reviews)
  • Att Phone Service (757 reviews)
  • Att Internet Service (660 reviews)
  • Att Customer Care (431 reviews)