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Telecommunications
  • 21 ISSUES RESOLVED
  • 5374 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $85.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Low rates 8
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude9
  • Rudeness6
  • Incompetence6
  • Company policy and lack of customer service support6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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