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Telecommunications
  • 21 ISSUES RESOLVED
  • 5368 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $45 AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1
  • At all 1

Customers don't like

  • Rip off pricing3
  • Charge alot without people knowing3
  • Not the same price2
  • No info on cost of call on sticker2
  • Legacy communication2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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