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Telecommunications
  • 18 ISSUES RESOLVED
  • 4797 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service127
  • Deceptive policies66
  • Charges55
  • Customer service38
  • How dishonest they are11
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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing8
  • Deceptive rate disclosure6
  • Legacy communication3
  • It echos my voice2
  • Not the same price2

Products by Legacy Inmate Communications

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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