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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5112 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Will def not recommend based on your customer service 7

Customers don't like

  • Poor customer service80
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
Delete
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $76.1K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Added extra charges onto my contract3
  • Crooked business3
  • Contract with hidden 30 day clause2
  • Poor communication1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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