PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and H2O Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT

ATT

1.6
H2O Wireless

H2O Wireless

Has Verified Representatives
2.2
ATT
H2O Wireless

ATT and H2O Wireless Overview

Total reviews
6034
443
Company responses
0
91
Issues resolved
29
2

ATT and H2O Wireless Consumer Ratings

Rank
270 out of 1430 in Telecommunications category
123 out of 1430 in Telecommunications category
Customer service
248 in category
181 in category
Product or Service Quality
172 in category
184 in category
Billing Practices
234 in category
126 in category
Website
229 in category
189 in category

ATT and H2O Wireless Rating Details

Customer service
1.3 (1698 reviews)
1.4 (177 reviews)
Reviewer's quote

I lost my job in April and when I tried to cancel my service in May, the customer service rep convinced me to suspend my account for $7/mo until I could find another job. 3 months later and only 4 days into the billing cycle (but the same morning I was advised via e-mail that I was auto-charged to...

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...Today I am not able to reach the customer service since call is not going to any one. No one is able to reach us as well( No incoming and Out going). We are in crunch suitation due to this Covid-19 not able to reach out to any of relatives friends or any one..

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Product or Service Quality
1.7 (1463 reviews)
1.7 (158 reviews)
Reviewer's quote

But I waited and waited and waited and no phone was ever delivered, so when I finally got in touch with the costumer service I was transferred 4 times to different people and never resolved anything, what happened was they had canceled my order because they said that the phone number she gave me...

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No doubt h2o has the worst customer service but even worse is their stupid website. It's really developed by a bunch of jacka**es. H2O get real developer's for your website!!! When I try to set up auto recharge it shows that I'm already enrolled so click here to re-enroll and when I click to...

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Billing Practices
1.4 (1431 reviews)
1.8 (164 reviews)
Reviewer's quote

...THE BILLING PRACTICES DESCRIBED ABOVE ARE UNFAIR/UNETHICAL AND SHOULD NOT BE ALLOWED TO CONTINUE..

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...Now that I think about it, what are they doing billing me, just after a couple of weeks? She hung up on me as I was giving her my card number. I’m being scammed. I signed up for auto recharge...

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Website
1.8 (1322 reviews)
1.9 (158 reviews)
Reviewer's quote

...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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Your website page for recharging via Debit/Credit card is flawed. While submitting there's an error which says CC no and CC type required but I have entered the CC no and clearly there's no field for CC type in the form. The type of input in your HTML code is hidden...

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ATT and H2O Wireless Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • Price
  • Plans
  • Cheap plans
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Customer service
  • Customer service was terrible
  • Customer policy

ATT and H2O Wireless Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

I going to write in Spanish because is a lots people can't put they opinion and can't read all this complaint about h20...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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5

I called to acquire information about my sim card, I spoke with one Jasmin who was very rude. She has no customer servic...

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ATT and H2O Wireless Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

I bought a $20 travel SIM card in Beijing when I was flying back to the USA for a business trip. The SIM card worked...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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1

This company is running a scam over it is clients? Why , on their web site they advertise the plans as following: 2gb of...

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ATT and H2O Wireless Latest Reviews

Recent published reviews
1.3

I was going to add a line, and I spoke with a person and put a order in for a second phone and she even gave me a phone...

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No votes

I can't get my voice message off my phone.

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1

AT&T are pieces of **** for shutting down 2G. This shutdown was racially motivated, due to the majority of 2G-only...

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3.3

I am calling customer service and no one is picking up its even saying call at regular business hours and on the...

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ATT and H2O Wireless Products and Services

Most reviewed product and services
  • Att Phone Service (756 reviews)
  • Att Internet Service (659 reviews)
  • Att Customer Care (428 reviews)
  • H2O Wireless Customer Care (75 reviews)
  • H2O Wireless Phone Plan (53 reviews)
  • H2O Wireless Phone Service (51 reviews)