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Att

Telecommunications
  • 17 ISSUES RESOLVED
  • 4963 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service57
  • Charges36
  • Deceptive policies30
  • Customer service18
  • Billing7
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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 533 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Available in rural areas 15
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to12
  • Internet speeds sucked12
  • Fraudulent product claims9
  • Customer service sucks7
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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