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Telecommunications
  • 19 ISSUES RESOLVED
  • 5188 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service81
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Efax

Telecommunications
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $123 AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prompt efficient service 2
  • You can check in any time you like 1
  • When the service worked 1
  • Fact that i can fax from my computer 1

Customers don't like

  • Rude customer service2
  • Price2
  • Did not cancel my account2
  • Customer service2
  • Company is a total fraud2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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