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Telecommunications
  • 18 ISSUES RESOLVED
  • 4798 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 16
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service136
  • Deceptive policies68
  • Charges59
  • Customer service40
  • How dishonest they are12
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Efax

Telecommunications
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $124 AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prompt efficient service 2
  • Fact that i can fax from my computer 1
  • You can check in any time you like 1
  • When the service worked 1

Customers don't like

  • Getting ripped off5
  • Company is a total fraud3
  • Customer service3
  • Rude customer service3
  • Service and customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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