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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5212 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service72
  • Charges36
  • Deceptive policies30
  • Deception7
  • Billing7
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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I havent liked at all 1
  • Connectivity 1

Customers don't like

  • Especially non-english yokels3
  • Customer service3
  • Too aggressive trying to delay cancellation2
  • Tech support2
  • Hustling modems2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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