PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cspire and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cspire
ATT

Cspire and ATT Overview

Total reviews
66
6032
Company responses
0
0
Issues resolved
0
29

Cspire and ATT Consumer Ratings

Rank
240 out of 1429 in Telecommunications category
270 out of 1429 in Telecommunications category
Customer service
147 in category
248 in category
Billing Practices
166 in category
233 in category
Website
118 in category
230 in category
Price Affordability
191 in category
306 in category

Cspire and ATT Rating Details

Customer service
1.5 (29 reviews)
1.3 (1696 reviews)
Reviewer's quote

Best customer service. We have our cell, internet and tv and could not be happier. Got tired at ATT and Comcast, which have zero customer service..

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I lost my job in April and when I tried to cancel my service in May, the customer service rep convinced me to suspend my account for $7/mo until I could find another job. 3 months later and only 4 days into the billing cycle (but the same morning I was advised via e-mail that I was auto-charged to...

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Billing Practices
1.7 (26 reviews)
1.4 (1429 reviews)
Reviewer's quote

...When they were still billing me after 4 months I called. They said it was not listed as a BOGO phone in their files. I sent them a copy of my receipt where it had from them, in writing that it was a BOGO offer and there was a $200 discount...

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...THE BILLING PRACTICES DESCRIBED ABOVE ARE UNFAIR/UNETHICAL AND SHOULD NOT BE ALLOWED TO CONTINUE..

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Website
2.2 (24 reviews)
1.8 (1321 reviews)
Reviewer's quote

"Askus" is what handles the "Contact Us" part of the company's website. =================== From: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sent: Tuesday, August 04, 2015 1:09 PM To: Askus Subject: Contact Us: /link/ContactManage A user has submitted a comment/question from the website: From: ...

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...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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Price Affordability
2 (23 reviews)
1.6 (1286 reviews)
Reviewer's quote

They won't reimburse me for the full price of the phone, only for the next-to-nothing that my parents spent getting the device while I was out of town. I am stuck either buying myself out of my old contract at AT&T with no phone or with C Spire's (The Garbage-Inspired Network) utterly useless...

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...I wrote everything down with prices and said I would return the next day with my husband. I returned and the salesperson Zack was not there. The next day I called and again he was not there...

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Cspire and ATT Pros and Cons

Pros
  • Great devices
  • Customer sales person was friendly
  • Installation technician
  • Price
  • Coverage area
Cons
  • Customer service
  • Customer serivce
  • Wireless coverage
  • Poor customer service
  • Charges
  • Deceptive policies

Cspire and ATT Most Positive Reviews

Top rated reviews
4.7

Best customer service. We have our cell, internet and tv and could not be happier. Got tired at ATT and Comcast, which...

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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4.6

I went in to cspire to exchange my phone and the young lady that waited on me didn't put my SD CARD in my new phone. So...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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Cspire and ATT Most Critical Reviews

Lowest rated reviews
1

Well here goes, another disappointing talk with C-Spire. Excuses, Excuses, Excuses. Not sure what gives C-Spire the...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

Had billing issues that I could not resolve. Amount was less than $10 so they transferred me to a "Profit Assurance Spec...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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Cspire and ATT Latest Reviews

Recent published reviews
1.6

I have been a cspire customer since 2018,,, I had a great experience until I upgraded my devices... My phone service...

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1

I regret to inform ATT that it will be a long time before I even consider doing business with ATT. Except for maybe thre...

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No votes

Cspire has some very dishonest people working for them just ridiculous so I texted and ask a question,but when they...

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No votes

new charge for 8.99 added to my bill. I was not asked or notified by anyone. When i called ,took 30 min., i was told it...

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Cspire and ATT Products and Services

Most reviewed product and services
  • Cspire Phone Service (10 reviews)
  • Cspire Mobile Phone Service (9 reviews)
  • Cspire Customer Care (4 reviews)
  • Att Phone Service (756 reviews)
  • Att Internet Service (659 reviews)
  • Att Customer Care (428 reviews)