PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and Cspire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT
Cspire

ATT and Cspire Overview

Total reviews
5811
64
Company responses
0
0
Issues resolved
27
0

ATT was first mentioned on PissedConsumer on Aug 1, 2007 and since then this brand received 5811 reviews. It is 5747 reviews more than Cspire received since Nov 30, 2011.

ATT and Cspire Consumer Ratings

Rank
255 out of 1908 in Telecommunications category
278 out of 1908 in Telecommunications category
Customer service
241 in category
173 in category
Product or Service Quality
155 in category
165 in category
Billing Practices
210 in category
162 in category

According to consumer ratings and reviews, ATT ranks 23 points higher in the Telecommunications category than Cspire. People gave ATT 1.3 stars for Customer service criterion in Telecommunications category and it is 330 points higher than the worst rated brand in this category. At the same time, Cspire was rated 1.4 stars for Customer service criterion in this category and it is 398 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that ATT has a higher rating than Cspire. Regarding Billing Practices criterion, consumers gave ATT 1.4 stars and it is 63% greater than other in category. Cspire however was rated 1.5 stars and it is 72% greater than other in category.

ATT and Cspire Rating Details

Customer service
1.3 (1591 reviews)
1.4 (27 reviews)
Reviewer's quote

...Their customer service attendant said it was ATT's policy not to take the full amount at the time of purchase and we had to pay a minimum of $25 over the next 24 months. No reason other than it was their policy. Why would a business have such a policy? Was this another delay tacit? 3...

Yeimy

Cspire service is awful!! The Internet on my phone is slow and donot even try to watch a video because all it does is stop and start!!! Drops calls too! Also, I've called customer service few times and on hold for a lengthy time,just for the call to be dropped!! They never call back!! ..

PissedConsumer902177
Product or Service Quality
1.8 (1374 reviews)
1.7 (21 reviews)
Reviewer's quote

..." I replaced the router and finally got ATT to admit that I have "intermittent service. " ATT either doesn't show up for the appointment or arrives incredibly late. No update...

PissedConsumer1760215

This service is a nightmare, I thought I was doing myself a favor by switching from AT@T to C spire, C spire charges you premium prices and fees for garbage service, please don't be misled like I was with all their phoney advertising, slow data speeds, drop calls, to many out of service areas and...

PissedConsumer1228366
Billing Practices
1.4 (1335 reviews)
1.5 (24 reviews)
Reviewer's quote

...THE BILLING PRACTICES DESCRIBED ABOVE ARE UNFAIR/UNETHICAL AND SHOULD NOT BE ALLOWED TO CONTINUE..

PissedConsumer1709912

...When they were still billing me after 4 months I called. They said it was not listed as a BOGO phone in their files. I sent them a copy of my receipt where it had from them, in writing that it was a BOGO offer and there was a $200 discount...

Alice G

ATT and Cspire Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • Customer sales person was friendly
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Customer service
  • Customer serivce
  • Wireless coverage

ATT and Cspire Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

4.6

I went in to cspire to exchange my phone and the young lady that waited on me didn't put my SD CARD in my new phone. So...

ATT and Cspire Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

1

Well here goes, another disappointing talk with C-Spire. Excuses, Excuses, Excuses. Not sure what gives C-Spire the...

ATT and Cspire Latest Reviews

Recent published reviews

I got approved for internet service online and I need to call and speak to somebody

Read all 5811 reviews

Cspire has some very dishonest people working for them just ridiculous so I texted and ask a question,but when they...

Read all 64 reviews

ATT and Cspire Products and Services

Most reviewed product and services
  • Att Phone Service (752 reviews)
  • Att Internet Service (653 reviews)
  • Att Customer Care (413 reviews)
  • Cspire Phone Service (10 reviews)
  • Cspire Mobile Phone Service (9 reviews)
  • Cspire Shipping Service (1 review)