PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and Cspire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT
Cspire

ATT and Cspire Overview

Total reviews
5779
64
Company responses
0
0
Issues resolved
27
0

ATT was first mentioned on PissedConsumer on Aug 1, 2007 and since then this brand received 5779 reviews. It is 5715 reviews more than Cspire received since Nov 30, 2011.

ATT and Cspire Consumer Ratings

Rank
255 out of 1946 in Telecommunications category
279 out of 1946 in Telecommunications category
Customer service
No votes
177 in category
Product or Service Quality
No votes
166 in category
Billing Practices
No votes
165 in category

According to consumer ratings and reviews, ATT ranks 24 points higher in the Telecommunications category than Cspire.

ATT and Cspire Rating Details

Customer service
No votes
1.4 (27 reviews)
Reviewer's quote

AT&;;;;T VIRTUAL ASSISTANT CONVERSATION WHILE TRYING TO GET CUSTOMER SERVICE Me: I would like to speak live with a Loyalty Reward manager about my cell phone bill. I spent over 1 hour today getting transferred 6 times. Pathetic...

PissedConsumer1723903

I have been a Cspire customer for about 15 years. I explained to the sales person that just about every other provider (Verison, ATT) was offering the same BOGO offer and some with a better plan cost. I asked what incentive Cspire could offer me - a loyal customer with a perfect payment history -...

Alice G
Product or Service Quality
No votes
1.7 (21 reviews)
Reviewer's quote

THEY CHARGE ME 5 ONE TIME FEES AN CUSTOMER SERVICE OMG WHERE DO I BEGIN! IT BE NICE IF I COULD GET A REP. THAT SPEAKS ENGLISH LIKE REAL ENGLISH NOT ACT ;LIKE THEY KNOW WHAT IM SAYING BECAUSE I SURE DONT KNOW WTF THEIR SAYING EXCEPT ONE THING ALWAYS MONEY MONEY MONEY!!!! A TEXT BOOK CONFERSATION...

April H

I was able to talk and surf the web at the same time in my galaxy 5 and upgraded to the 8s and can no longer do that... i called tech support and the rep told me that it is not possible....i swear i did it for 2 years without wifi connection

PissedConsumer1066287
Billing Practices
No votes
1.5 (24 reviews)
Reviewer's quote

...THE BILLING PRACTICES DESCRIBED ABOVE ARE UNFAIR/UNETHICAL AND SHOULD NOT BE ALLOWED TO CONTINUE..

PissedConsumer1709912

Months ago, a CSpire employee told me at the store I could do that only if I had paperless billing. I now have that; however, I can't find info on how to get the detail I need. What are the exact steps to go about doing this? I have gone through all 202 search entries online from the CSpire site...

PissedConsumer681995

ATT and Cspire Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • Customer sales person was friendly
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Customer service
  • Customer serivce
  • Wireless coverage

ATT and Cspire Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

4.6

I went in to cspire to exchange my phone and the young lady that waited on me didn't put my SD CARD in my new phone. So...

ATT and Cspire Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

1

Well here goes, another disappointing talk with C-Spire. Excuses, Excuses, Excuses. Not sure what gives C-Spire the...

ATT and Cspire Latest Reviews

Recent published reviews
1

AT&;;;;T VIRTUAL ASSISTANT CONVERSATION WHILE TRYING TO GET CUSTOMER SERVICE
Me: I would like to speak live with a Lo...

Read all 5779 reviews

Cspire has some very dishonest people working for them just ridiculous so I texted and ask a question,but when they...

Read all 64 reviews

ATT and Cspire Products and Services

Most reviewed product and services
  • Att Phone Service (746 reviews)
  • Att Internet Service (650 reviews)
  • Att Customer Care (409 reviews)
  • Cspire Phone Service (10 reviews)
  • Cspire Mobile Phone Service (9 reviews)
  • Cspire Cell Phone Replacement (1 review)