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ATT
Cricket Wireless

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ATT

ATT

1.6
  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5748 TOTAL REVIEWS
Rank
250 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    100%
Top Products and Services
1.8
747 reviews
1.4
650 reviews
1.5
408 reviews
Cricket Wireless

Cricket Wireless

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 933 TOTAL REVIEWS
Rank
176 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    383
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    04:20
  • ISSUES RESOLVED
    17%
Top Products and Services
1.7
161 reviews
2.3
116 reviews
1.8
58 reviews

How would you compare ATT vs Cricket Wireless?

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ErraticParakeet
#1750722
Customer service
So far, I've only dealt with the Cricket franchise owner and it's been awesome. With ATT and Sprint I could only get service from the corporate customer support.

And with the ATT and Sprint corporate customer support the service was always terrible.


Product or Service Quality
So far, the service has been spot on. No complaints at all

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