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ATT

1.6
?

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  • 24 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5607 TOTAL REVIEWS
Rank
249 out of 1880
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    100%
Top Products and Services
1.8
744 reviews
1.5
644 reviews
1.5
396 reviews

Consumer Cellular

2.0
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1014 TOTAL REVIEWS
Rank
120 out of 1880
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    07:09
  • ISSUES RESOLVED
    36%
Top Products and Services
2.3
171 reviews
2.2
148 reviews
2
109 reviews

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Anonymous
#1661253

ATT IS A 0 Consumer Celluar is a 10! ATT lies CHEATS!

Anonymous
#1649974

Both companies have poor customer service, it's a matter of scale though, deal with the little company's arrogance or deal with the larger company's inefficiency...since ATT now has the national FirstNet contract and the new funding stream with Billions of dollars that goes with it, their coverage will grow, access improve and it's only a matter of time before it's a monopoly (maybe a duopoly if Verizon's pockets are deep enough) again, the smaller companies like Consumer Cellular will cut back everywhere before going under or being absorbed and customer service today is not going to get any better nor be invested in... just follow the money

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