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Att

Telecommunications
  • 21 ISSUES RESOLVED
  • 5370 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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Consumer Cellular

Telecommunications
  • 4 ISSUES RESOLVED
  • 741 TOTAL REVIEWS
  • $53.3K CLAIMED LOSSES
  • $254 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 17
  • Cheap plans 12
  • Customer service receptive 7
  • Always friendly 7
  • Customer service 6

Customers don't like

  • Customer service20
  • Excessive billing8
  • Customer support7
  • Quality of service6
  • Manipulated usage to overcharge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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