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Telecommunications
  • 17 ISSUES RESOLVED
  • 4921 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service136
  • Deceptive policies69
  • Charges59
  • Customer service45
  • Service12
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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $321 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Service 1
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Unreliable service7
  • Slow response to problems5
  • Dispatch procedures for service4
  • Slow4
  • Runaround4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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