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ATT

Telecommunications
  • 19 ISSUES RESOLVED
  • 5112 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Will def not recommend based on your customer service 7

Customers don't like

  • Poor customer service80
  • Charges36
  • Deceptive policies30
  • Billing7
  • Deception6
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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Service 1
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow3
  • Made me do technician work2
  • Runaround2
  • Service interruptions2
  • Slow response to problems2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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