PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comcast
1.6
ATT
ATT
1.6
Comcast
ATT

Comcast and ATT Overview

Total reviews 5114 6153
Company responses 0 0
Issues resolved 20 30

Comcast and ATT Consumer Ratings

Rank
305 out of 1430 in Telecommunications category
306 out of 1430 in Telecommunications category
Customer service
231 in category
283 in category
Diversity of Products or Services
224 in category
199 in category
Product or Service Quality
206 in category
193 in category
Website
237 in category
250 in category

Comcast and ATT Rating Details

Customer service
1.4 (1334 reviews)
1.3 (1768 reviews)
Reviewer's quote

...Very disappointing customer service , like everywhere else. Customer service is a lost art..

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Customer Service is the Worst!! We spent over 12 hours dealing with their customer service, as what I thought would be a nice change has ended up being the worst thing I could ever think of!! On December 18, 2020 we went into Sams Club and decided to switch from Verizon to AT&T, thought we...

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Diversity of Products or Services
1.9 (1160 reviews)
2 (1261 reviews)
Reviewer's quote

...they still havent reimbursed me my refund an I never got my services connected an they just give me the run around when I call them an switch me to different agents an some are very rude..

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...Customer services is a nightmare. They could not help you, thats why they keep transferring me around..

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Product or Service Quality
1.7 (1142 reviews)
1.7 (1529 reviews)
Reviewer's quote

...910508**** trying to pay a old bill from when we moved and you couldn't service us to the new area..

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They wanted to raise my services to $70. 00ore than I had been paying. I have had 6 Chats with their agents January 2, 2021, January 12, 2021, and today, January 15, 2021, agreeing and confirming that they would reinstate my same promotions back to me for another 12 months...

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Website
1.8 (1059 reviews)
1.7 (1375 reviews)
Reviewer's quote

...Tried using the website. Wasted over an hour dealing with a robot who could not answer any of my responses because I 'used too many words". I tried simple sentences to no avail...

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...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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Comcast and ATT Pros and Cons

Pros
  • When it works its good
  • Internet speed
  • Internet service
  • Installation technician
  • Price
  • Coverage area
Cons
  • Poor customer service
  • Service
  • Outrageously high prices
  • Poor customer service
  • Charges
  • Deceptive policies

Comcast and ATT Most Positive Reviews

Top rated reviews
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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Comcast and ATT Most Critical Reviews

Lowest rated reviews
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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Comcast and ATT Latest Reviews

Recent published reviews
1

No real person to handle my bill payment in collections!! Horrible rating for Comcast....
910508**** trying to pay a old...

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No votes

I'm trying to talk to a representative and no answers.

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No votes

They do not deserve ONE star. I am constantly being told I have NO account even though I pay them every single month.
Tod...

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No votes

They need to take those dorky, insipid new commercials off the air. Who writes this ***

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Comcast and ATT Products and Services

Most reviewed product and services
  • Comcast Internet Service (821 reviews)
  • Comcast Bundle (254 reviews)
  • Comcast Tv Service (253 reviews)
  • Att Phone Service (759 reviews)
  • Att Internet Service (661 reviews)
  • Att Phone Plan (298 reviews)