PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and ATT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Comcast
ATT

Comcast and ATT Overview

Total reviews 4800 6057
Company responses 0 0
Issues resolved 20 29

Comcast and ATT Consumer Ratings

Rank
285 out of 1441 in Telecommunications category
286 out of 1441 in Telecommunications category
Customer service
219 in category
262 in category
Diversity of Products or Services
214 in category
187 in category
Product or Service Quality
195 in category
182 in category
Website
232 in category
234 in category

Comcast and ATT Rating Details

Customer service
1.3 (1213 reviews)
1.3 (1720 reviews)
Reviewer's quote

I contacted COMCAST Customer Service twice for assistance without success. A STATE OF DELAWARE POLICE OFFICER arrived. I am peaceably verbalizing my concerns with a man ACTING as, TFC SCHWARTZ Badge #01900I explaining my wish to obtain the Name of the Manager and the Name of the employee to...

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...We've dealt with customer service representatives and supervisors/managers on multiple occasions. each apologizing that we are having to deal with this again and promising that they have now handled it and we should never hear about it again...

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Diversity of Products or Services
1.9 (1074 reviews)
2 (1225 reviews)
Reviewer's quote

...another day with no services...

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I feel I'm paying way too much for services I already have. The sales associate never mentioned a 2 yr contract he however mentioned I had 1 month to return device without restocking fee, but as I talk to associate she says is only 15 days so once more I was lied too. I was willing to pay the...

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Product or Service Quality
1.7 (1044 reviews)
1.7 (1482 reviews)
Reviewer's quote

...Trying to get my Cable service to work. I have been promised that it was fixed and working. It was never fixed...

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You call service hung up on me and said my number does not exist!..

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Website
1.8 (962 reviews)
1.8 (1334 reviews)
Reviewer's quote

...On the website there is no option for this..

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...three months and I cant believe the poor service that they offer customer support technical assistance is horrific you cannot get no information on their website on the corporate website it takes you all back to the same number same damn problems they dont want to resolve issues! They installed or rented to us a modem router that connects our phone line our landline and Internet on a modem they changed all the wiring they did everything a couple years back basically what they installed is horrible the router oh my God the router modem two wire gateway piece modem 8268 AC, this product this router modem has the...

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Comcast and ATT Pros and Cons

Pros
  • When it works its good
  • Internet speed
  • Internet service
  • Installation technician
  • Price
  • Coverage area
Cons
  • Poor customer service
  • Service
  • Outrageously high prices
  • Poor customer service
  • Charges
  • Deceptive policies

Comcast and ATT Most Positive Reviews

Top rated reviews
5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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5

My sister (Sharon Bracken) and I wanted to upgrade our flip top phones. We started looking and checking prices at...

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Comcast and ATT Most Critical Reviews

Lowest rated reviews
1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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1

I lost my phone in June , So I cancelled my account, not anymore under contract, and since there was an activity on the...

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Comcast and ATT Latest Reviews

Recent published reviews
1.2

I have called several times. Trying to get my Cable service to work. I have been promised that it was fixed and...

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3.9

I have a new phone and needed help with setting it up from my old phone. I am older and do not understand a lot about...

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1

My $25 was taken on start of service but not credited to my bill?

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1

Nothing but a hard time and not any help w issues I called about

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Comcast and ATT Products and Services

Most reviewed product and services
  • Comcast Internet Service (812 reviews)
  • Comcast Customer Care (262 reviews)
  • Comcast Bundle (246 reviews)
  • Att Phone Service (757 reviews)
  • Att Internet Service (660 reviews)
  • Att Customer Care (431 reviews)