PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ATT and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ATT
Comcast

ATT and Comcast Overview

Total reviews
5779
4029
Company responses
0
0
Issues resolved
27
16

ATT was first mentioned on PissedConsumer on Aug 1, 2007 and since then this brand received 5779 reviews. It is 1750 reviews more than Comcast received since Aug 2, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with ATT customer support team and Comcast customer service.

ATT and Comcast Consumer Ratings

Rank
255 out of 1946 in Telecommunications category
254 out of 1946 in Telecommunications category
Customer service
No votes
237 in category
Product or Service Quality
No votes
184 in category
Billing Practices
No votes
212 in category

According to consumer ratings and reviews, Comcast ranks 1 points higher in the Telecommunications category than ATT.

ATT and Comcast Rating Details

Customer service
No votes
1.3 (929 reviews)
Reviewer's quote

AT&;;;;T VIRTUAL ASSISTANT CONVERSATION WHILE TRYING TO GET CUSTOMER SERVICE Me: I would like to speak live with a Loyalty Reward manager about my cell phone bill. I spent over 1 hour today getting transferred 6 times. Pathetic...

PissedConsumer1723903

Right from the beginning when I got Xfinity service at my new home in northeast FL in Sept. , I had problems with the video pixellating and errors preventing me from accessing channels. It got so bad that I was forced to do a full system reset every day (and a reset often didn't even resolve the...

Diane G
Product or Service Quality
No votes
1.7 (789 reviews)
Reviewer's quote

THEY CHARGE ME 5 ONE TIME FEES AN CUSTOMER SERVICE OMG WHERE DO I BEGIN! IT BE NICE IF I COULD GET A REP. THAT SPEAKS ENGLISH LIKE REAL ENGLISH NOT ACT ;LIKE THEY KNOW WHAT IM SAYING BECAUSE I SURE DONT KNOW WTF THEIR SAYING EXCEPT ONE THING ALWAYS MONEY MONEY MONEY!!!! A TEXT BOOK CONFERSATION...

April H

I've been a customer since 1986 way before it was called Comcast/Xfinity. Comcrap has grown into a giant swallower of your money with little to no regard for its customers.You can't count on selecting a package based on certain channels. They change whatever is profitable for them regardless of the...

PissedConsumer1711479
Billing Practices
No votes
1.4 (549 reviews)
Reviewer's quote

...THE BILLING PRACTICES DESCRIBED ABOVE ARE UNFAIR/UNETHICAL AND SHOULD NOT BE ALLOWED TO CONTINUE..

PissedConsumer1709912

...Since billing has only text support I texted the same story to the billing team stating I would pay for service but not install fee. The billing support person said any time there is a visit to the home a fee is charged. I advised that salesman said differently...

kurt j

ATT and Comcast Pros and Cons

Pros
  • Installation technician
  • Price
  • Coverage area
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Poor customer service
  • Charges
  • Deceptive policies
  • Poor customer service
  • Service
  • Outrageously high prices

ATT and Comcast Most Positive Reviews

Top rated reviews
5

I have a Uverse & landline account with AT&T. The 1st month I was overcharged. I called customer service & s...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

ATT and Comcast Most Critical Reviews

Lowest rated reviews
1

This makes the fourth time ATT installers have had us wait around from 8AM to 5PM for an installer that never called and...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

ATT and Comcast Latest Reviews

Recent published reviews
1

AT&;;;;T VIRTUAL ASSISTANT CONVERSATION WHILE TRYING TO GET CUSTOMER SERVICE
Me: I would like to speak live with a Lo...

Read all 5779 reviews

Need to begin new account again

Read all 4029 reviews

ATT and Comcast Products and Services

Most reviewed product and services
  • Att Phone Service (746 reviews)
  • Att Internet Service (650 reviews)
  • Att Customer Care (409 reviews)
  • Comcast Internet Service (765 reviews)
  • Comcast Bundle (219 reviews)
  • Comcast Tv Service (216 reviews)