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Att

Telecommunications
  • 18 ISSUES RESOLVED
  • 4797 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service127
  • Deceptive policies66
  • Charges55
  • Customer service38
  • How dishonest they are11
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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 306 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • No contracts 11
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Product and customer service is horrific3
  • Slow internet3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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