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Charter Communications
ATT

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Charter Communications

Charter Communications

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1148 TOTAL REVIEWS
Rank
175 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1037
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    05:18
  • ISSUES RESOLVED
    34%
Top Products and Services
1.4
215 reviews
1.6
89 reviews
1.6
85 reviews
ATT

ATT

1.6
  • 25 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5749 TOTAL REVIEWS
Rank
250 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    100%
Top Products and Services
1.8
747 reviews
1.4
650 reviews
1.5
408 reviews

How would you compare Charter Communications vs ATT?

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Anonymous
#1329984

Att will not provide services for Internet unless subsidized by government. Internet service is not provided in my area by Att. Therefore I cannot compare services that don't exist with service Charter won't provide.

Anonymous
#1199131

Just had a fantastic discussion with an ATT customer service and it was the best service i have received to date, it involved me cancelling my internet, 1 and half months after cancelling uverse. service they provide on both fronts suck.

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