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Telecommunications
  • 21 ISSUES RESOLVED
  • 5370 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 9
  • Phone 8
  • Introductory price 8

Customers don't like

  • Poor customer service183
  • Charges36
  • Deceptive policies30
  • Billing8
  • Deception7
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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2778 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service145
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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