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Telecommunications
  • 18 ISSUES RESOLVED
  • 4845 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Installation technician 17
  • Coverage area 10
  • Price 8
  • Phone 7
  • Introductory price 6

Customers don't like

  • Poor customer service137
  • Deceptive policies69
  • Charges59
  • Customer service42
  • How dishonest they are13
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Bright House Networks

Telecommunications
  • 1 ISSUES RESOLVED
  • 423 TOTAL REVIEWS
  • $77.9K CLAIMED LOSSES
  • $757 AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Service 3
  • Most of the customer service people are very nice 2
  • People on the phone 2
  • Third party installers were very nice 2
  • Zip 1

Customers don't like

  • Not doing there job9
  • Being ripped off and lied to8
  • Customer service7
  • Service7
  • Horrible service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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