PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Right At Home and Atria Senior Living as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Right At Home
Atria Senior Living

Right At Home and Atria Senior Living Overview

Total reviews 46 84
Company responses 0 0
Issues resolved 0 1

Right At Home and Atria Senior Living Consumer Ratings

Rank
277 out of 2024 in Hospitals, Clinics and Medical Centers category
315 out of 2024 in Hospitals, Clinics and Medical Centers category
Customer service
212 in category
191 in category
Product or Service Quality
231 in category
226 in category
Reliability
178 in category
192 in category
Diversity of Products or Services
267 in category
292 in category

Right At Home and Atria Senior Living Rating Details

Customer service
1.5 (25 reviews)
1.7 (37 reviews)
Reviewer's quote

Lousy customer service! Phony and not friendly! up up up with their noses...

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My Dad was on the Atria Home Care service where the aides remind him to take his pills. I place the daily/weekly pills in a pill box provided by the service. I caught the nurse, who oversees this program in this building, stealing and replacing his pain pills with other pills which could...

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Product or Service Quality
1.5 (23 reviews)
1.6 (32 reviews)
Reviewer's quote

I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and are the only caring company i have used that actually do what they say they will do. They have provided care for my mother since March of this year. I find the company and all the...

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2020 and my a opinion this is not worth the money your maid service sucks, food making sucks Chicken every night as a choice food cold heat over dryed out all ready over cooked food in general food sucks no complaint with women who server food very nice. Some employees are nice but some are very...

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Reliability
1.7 (21 reviews)
1.6 (28 reviews)
Reviewer's quote

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay a fortune for bath care and cleaning. The white assistant have my mom a bath and then cleaned the house and I PAId for it. She really helped mom out. The black assistant didn't...

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nobody checks out buildings.management do not care. residents are moving away. THIS IS AT ATRIA WILLOW WOOD.

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Diversity of Products or Services
1.8 (20 reviews)
1.6 (31 reviews)
Reviewer's quote

I work privately in a home for a family that uses RAH services. I'd have to say the way issues are handled are some of the worst customer service practices i've seen for a 'home care agency'. They do NOT care about placing a WANTED caregiver on a job, they care about their bottom dollar and that's...

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But the director of culinary services Daniel, is probably the worst person I've ever seen work that position, he's constantly threatening to fire staff who are working hard, sometimes working double shifts, now the staff he has been threatening is the dinning room staff, he yells at them, when they...

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Right At Home and Atria Senior Living Pros and Cons

Pros
  • Two of the five caregivers they sent to our home
  • Some employees genuinely care
  • Staff
  • Receptionist
Cons
  • Customer service
  • In particular the assault by the care giver
  • Unfocussed staff due to poor management
  • Several things
  • Bad business

Right At Home and Atria Senior Living Most Positive Reviews

Top rated reviews
5

In 2 months we had several caregivers in and out of the house. They could not keep anyone that we liked. When we...

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4

I SENT A COMPLAINT ABOUT ATRIA WILLOW WOOD IN FLORIDA.DINING ROOM MAAGER WRITES WEEKLY MENU AND CAN NOT SPELL. I CATCH...

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5

I find this to be the most professional and courteous company in the Pinellas County area. They go beyond what is...

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3.3

I've been working for atria for about a year and some months now I've been there since Covid-19 started. They gave us a...

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Right At Home and Atria Senior Living Most Critical Reviews

Lowest rated reviews
1

Let me just say ive done this work for many years right at home MAKES u take on call shifts even if yr at full time...

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1

Atria Senior. Lining in Lantana Fl the worst ever!!!! Stay away! Rodents in kitchen and lobby area. Cockroaches. all...

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1

My caregiver assaulted me while I was asleep.

I have no idea why. I am still stunned and sore.

However, she has 23...

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1

We were forced to submit a signed contract under great stress and was not given an ample opportunity to read the fine...

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Right At Home and Atria Senior Living Latest Reviews

Recent published reviews
1

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay...

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1

nobody checks out buildings.management do not care. residents are moving away. THIS IS AT ATRIA WILLOW WOOD.

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4.8

I have used various caring companies but found Right at Home be elitist in caring, they provide a bespoke service and ar...

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No votes

Corporate has not gotten back to main department of labor there is a time limit for you guys and its almost a really...

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Right At Home and Atria Senior Living Products and Services

Most reviewed product and services
  • Right At Home Adult Care (10 reviews)
  • Right At Home Customer Care (8 reviews)
  • Right At Home Owner (2 reviews)
  • Atria Senior Living Customer Care (11 reviews)
  • Atria Senior Living Director (8 reviews)
  • Atria Senior Living Adult Care (6 reviews)