PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Atria Senior Living and Right At Home as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Atria Senior Living
Right At Home

Atria Senior Living and Right At Home Overview

Total reviews
63
46
Company responses
0
0
Issues resolved
1
0

Atria Senior Living was first mentioned on PissedConsumer on Jul 11, 2010 and since then this brand received 63 reviews. It is 17 reviews more than Right At Home received since Sep 10, 2011.

Atria Senior Living and Right At Home Consumer Ratings

Rank
254 out of 2946 in Hospitals, Clinics and Medical Centers category
282 out of 2946 in Hospitals, Clinics and Medical Centers category
Customer service
166 in category
198 in category
Staff
174 in category
244 in category
Diversity of Products or Services
261 in category
249 in category

According to consumer ratings and reviews, Atria Senior Living ranks 28 points higher in the Hospitals, Clinics and Medical Centers category than Right At Home. People gave Atria Senior Living 1.9 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 598 points higher than the worst rated brand in this category. At the same time, Right At Home was rated 1.5 stars for Customer service criterion in this category and it is 566 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Atria Senior Living has a higher rating than Right At Home. Regarding Diversity of Products or Services criterion, consumers gave Atria Senior Living 1.7 stars and it is 66% greater than other in category. Right At Home however was rated 1.8 stars and it is 67% greater than other in category.

Atria Senior Living and Right At Home Rating Details

Customer service
1.9 (27 reviews)
1.5 (25 reviews)
Reviewer's quote

WE ARE EATING ON PAPER PLATES. TAKES ND FEED.ALONG TIME TO GET SERVED AND FEED.MENU HAS SPELLING ERRORS AND NOBODY CARES.

PissedConsumer1722492

Lousy customer service! Phony and not friendly! up up up with their noses...

PissedConsumer1503859
Staff
2 (24 reviews)
1.8 (26 reviews)
Reviewer's quote

...I always help them in the dinner room especially if they’re under staff. Today was embarrassing and disturbing. And very unacceptable..

PissedConsumer1614400

I find the company and all the staff to be extremely helpful and willing to resolve any issues swiftly and with professionalism. I could see all the carer's have been provided with excellent training, finding them to be conscientious, kind, helpful and prepared to do whatever was asked of them. Its...

Balvinder D
Diversity of Products or Services
1.7 (23 reviews)
1.8 (20 reviews)
Reviewer's quote

ATRIA SALISBURY MARYLAND IS GOING DOWNHILL. THE HEAD OF MAINTENANCE IS A CHAMPION & HELPS OUT IN THE DINING ROOM.FOOD IS CLOSE TO POOR. MENU OFFERINGS ARE FREQUENTLY NOT AVAILABLE.

SUAN

We all know that when it’s time for mom to except care at home, it’s a battle. I informed right at home that Mom already had someone living in the house that was leaving at the end of June so I paused her new service until Our live in left. She is older she is a fall risk yet at the same time she...

PissedConsumer1271414

Atria Senior Living and Right At Home Pros and Cons

Pros
  • Staff
  • Some employees genuinely care
  • Receptionist
  • Two of the five caregivers they sent to our home
Cons
  • Bad business
  • Unfocussed staff due to poor management
  • Tyisha for not telling me my mother went to the er
  • Customer service
  • In particular the assault by the care giver

Atria Senior Living and Right At Home Most Positive Reviews

Top rated reviews
4

I SENT A COMPLAINT ABOUT ATRIA WILLOW WOOD IN FLORIDA.DINING ROOM MAAGER WRITES WEEKLY MENU AND CAN NOT SPELL. I CATCH...

5

I find this to be the most professional and courteous company in the Pinellas County area. They go beyond what is...

Atria Senior Living and Right At Home Most Critical Reviews

Lowest rated reviews
1

Atria Senior. Lining in Lantana Fl the worst ever!!!! Stay away! Rodents in kitchen and lobby area. Cockroaches. all...

1

Let me just say ive done this work for many years right at home MAKES u take on call shifts even if yr at full time...

Atria Senior Living and Right At Home Latest Reviews

Recent published reviews
2

WE ARE EATING ON PAPER PLATES. TAKES ND FEED.ALONG TIME TO GET SERVED AND FEED.MENU HAS SPELLING ERRORS AND NOBODY...

Read all 63 reviews
1

Look tried right at home. Don't do it. They will do there best to get you in trouble for eler abuse even though you pay...

Read all 46 reviews

Atria Senior Living and Right At Home Products and Services

Most reviewed product and services
  • Atria Senior Living Customer Care (10 reviews)
  • Atria Senior Living Director (8 reviews)
  • Atria Senior Living Adult Care (6 reviews)
  • Right At Home Adult Care (10 reviews)
  • Right At Home Customer Care (8 reviews)
  • Right At Home Owner (2 reviews)