PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Atlas Plumbing Company and Roto Rooter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Atlas Plumbing Company
Roto Rooter

Atlas Plumbing Company and Roto Rooter Overview

Total reviews
1
631
Company responses
0
0
Issues resolved
0
3

Atlas Plumbing Company and Roto Rooter Consumer Ratings

Rank
29 out of 294 in Plumbing category
26 out of 294 in Plumbing category
Warranty
34 in category
15 in category
Customer service
7 in category
20 in category
Reliability
11 in category
19 in category
Turnaround Time
16 in category
21 in category

Atlas Plumbing Company and Roto Rooter Rating Details

Warranty
1 (1 review)
1.6 (104 reviews)
Reviewer's quote

Atlas Plumbing of Dallas came to my house to fix a leak in the water main at my house. I shoveled out all of the soil where the leak was and exposed the water line clearly showing the location of the leak. Two plumbers worked on the repair for two hours, replaced five pieces on a job that shouldn't...

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...He would not take responsibility even though there was a 10 year warranty on their work. He became belligerent, condescending and flat out didn’t respond. Only after I threatened to call the insurance out to inspect, he told me that his boss would come out to the home with him...

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Customer service
3 (1 review)
1.5 (154 reviews)
Reviewer's quote

No items

...Sooo The moral of this story is There is no customer service. There is a saying if a company loses one customer because of bad service Ten more people will decide not to use that company. This is just one avenue I plan to at least double that number..

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Reliability
2 (1 review)
1.5 (126 reviews)
Reviewer's quote

No items

I scheduled an appointment to have a plumber repair/replace the tank flush valve, fill valve and replace the tank handle/lever with a sturdy one. When the plumber arrived and I showed him the toilet, I didn't get a good feeling that he was in the mood to perform the work. He kept playing with the...

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Turnaround Time
2 (1 review)
1.8 (94 reviews)
Reviewer's quote

No items

...Can only imagine if they did need parts and had longer time to fix. No wonder they have a rating of 1. 6...

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Atlas Plumbing Company and Roto Rooter Pros and Cons

Pros
No votes
  • Nah
  • I wish i have never used them
  • Courteousness of dispatcher
Cons
  • Poor finishing work and over billed for amount of work
  • Poor customer service
  • Overpriced
  • Being massively overcharged

Atlas Plumbing Company and Roto Rooter Most Positive Reviews

Top rated reviews
No votes
5

I noticed my sewer cleanout was baking up. I called Roto-Rooter and evidently they send out a request to anyone within...

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No votes
5

Roto rooter totally rocks. Very professional and reasonable. The rep ronnie was awesome and did a treat jon on my water...

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Atlas Plumbing Company and Roto Rooter Most Critical Reviews

Lowest rated reviews
1.6

Atlas Plumbing of Dallas came to my house to fix a leak in the water main at my house. I shoveled out all of the soil...

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1

I needed the pipe snaked at my small business, access to the pipe was easy (in the middle of the parking lot) they...

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No votes
1

I called this company needing an easy cap removed off of a pipe. I was told that I would have a technician out in 1...

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Atlas Plumbing Company and Roto Rooter Latest Reviews

Recent published reviews
No votes
1.3

I scheduled an appointment to have a plumber repair/replace the tank flush valve, fill valve and replace the tank...

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No votes
1.2

On 7/4/2020 Roto-Rooter was called to my residence to clear a leaky/backed up toilet and help make the residence habitab...

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Atlas Plumbing Company and Roto Rooter Products and Services

Most reviewed product and services
  • Atlas Plumbing Company Plumbing Service (1 review)
  • Roto Rooter Plumbing Service (197 reviews)
  • Roto Rooter Repair (49 reviews)
  • Roto Rooter Customer Care (25 reviews)