PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Atlantic Broadband and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Atlantic Broadband
Comcast

Atlantic Broadband and Comcast Overview

Total reviews
67
4031
Company responses
0
0
Issues resolved
0
16

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4031 reviews. It is 3964 reviews more than Atlantic Broadband received since Nov 2, 2009.

Atlantic Broadband and Comcast Consumer Ratings

Rank
261 out of 1945 in Telecommunications category
253 out of 1945 in Telecommunications category
Customer service
165 in category
235 in category
Product or Service Quality
197 in category
186 in category
Price Affordability
288 in category
311 in category

According to consumer ratings and reviews, Comcast ranks 8 points higher in the Telecommunications category than Atlantic Broadband. People gave Atlantic Broadband 1.4 stars for Customer service criterion in Telecommunications category and it is 399 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 329 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Comcast has a higher rating than Atlantic Broadband. Regarding Price Affordability criterion, consumers gave Atlantic Broadband 1.5 stars and it is 51% worse than other in category. Comcast however was rated 1.4 stars and it is 55% worse than other in category.

Atlantic Broadband and Comcast Rating Details

Customer service
1.4 (32 reviews)
1.3 (931 reviews)
Reviewer's quote

...Their customer service is practically non existent. When you get them they are rude and incompetent - if you get them after waiting for someone to answer the phone after an hour and a half. They charged me for two service calls in the same day by accident...

Eileen C

every day between 5&6 channel 4 fox breaks up for the rest of the night we have called but no help

Aizlynn
Product or Service Quality
1.6 (32 reviews)
1.7 (791 reviews)
Reviewer's quote

...Atlantic buys cheap and starts raising prices I once paid around 35 dollars for internet only now up to 86 with no change in service. no competition no reason to fix or expend funds. St Marys county commissioners need to dump atlantic broadband immediately and open bids for fios..

PissedConsumer1705352

After 2yrs and all the games they play don't use there service! They send out a tech they say no charge:lol::lol::lol::lol: what a joke then charge us $69. 00 for a (fix) that never worked! What a joke. Leaving these idiots going to fiber optic instead of sharing a line with 6 other people! Waste...

PissedConsumer1728515
Price Affordability
1.5 (32 reviews)
1.4 (706 reviews)
Reviewer's quote

Or getting a antenna aka going over the air where there is no price to pay. These contracts prevent a person from shopping around and saving money for cable service through other carrie like satellite or others it basically becomes nightmare and a monopoly & you're building maintenance is going to...

PissedConsumer972172

Worst service ever I keep losing premium channels and paying the same price this company is not trustworthy and not worth doing business with. Run away from Comcast as fast as you can..

Stephen E

Atlantic Broadband and Comcast Pros and Cons

Pros
No votes
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Terrible service and failure to keep promises
  • Long on hold times with their customer service center
  • Long on hold time to reach customer service
  • Poor customer service
  • Service
  • Outrageously high prices

Atlantic Broadband and Comcast Most Positive Reviews

Top rated reviews
5

I am pissed off because I cant' get HGTV to reactivate. The code they gave (60.0002) isn't any good . Please help...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Atlantic Broadband and Comcast Most Critical Reviews

Lowest rated reviews
1

THE WORST CABLE COMPANY IN THE WORLD WITH A MONOPOLY OF MIAMI BEACH. I TRIED TO CANCEL SERVICE AND NOTHING HAPPENED. I...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Atlantic Broadband and Comcast Latest Reviews

Recent published reviews
1.2

Internet bandwidth download and upload speeds are not at the level promised by the company. As customers are added in...

Read all 67 reviews
1

every day between 5&6 channel 4 fox breaks up for the rest of the night we have called but no help

Read all 4031 reviews

Atlantic Broadband and Comcast Products and Services

Most reviewed product and services
  • Atlantic Broadband Internet Service (19 reviews)
  • Atlantic Broadband Customer Care (10 reviews)
  • Atlantic Broadband Bundle (7 reviews)
  • Comcast Internet Service (765 reviews)
  • Comcast Bundle (219 reviews)
  • Comcast Tv Service (216 reviews)