PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Atlantic Broadband and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Atlantic Broadband
Comcast

Atlantic Broadband and Comcast Overview

Total reviews 84 4756
Company responses 0 0
Issues resolved 0 20

Atlantic Broadband and Comcast Consumer Ratings

Rank
248 out of 1436 in Telecommunications category
285 out of 1436 in Telecommunications category
Customer service
183 in category
224 in category
Price Affordability
313 in category
339 in category
Website
242 in category
230 in category
Product or Service Quality
229 in category
193 in category

Atlantic Broadband and Comcast Rating Details

Customer service
1.4 (41 reviews)
1.3 (1196 reviews)
Reviewer's quote

...I'm guessing the billing department is open, but no one from Sales or Customer Service is working? They are the only game in town, so, I'm stuck. I just want to upgrade and purchase (instead of rent) a new router/modem. I don't get it...

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...I am trying to talk to a customer service agent, but have been on hold for a total of 48 minutes listening to a recoding stating your call is important to us. Please hold for the next customer service representative. If the call is important, answer the phone..

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Price Affordability
1.6 (38 reviews)
1.5 (932 reviews)
Reviewer's quote

...The value keeps going DOWN and the price keeps going UP. During cvd19 had emails from ABB we want to help so I called and they raised my rate immediately after. Now another price increase, Internet is SLOW and I'm paying for fast...

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Website
1.7 (35 reviews)
1.8 (950 reviews)
Reviewer's quote

Monopoly, my only choice, website doesn't explain *** Wi-Fi out every week for some assfuck no good reason, should get a discount all the data we use AT *** HOME CUZ THERE'S NO LIKE...

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I needed a phone to go with my bundle and the website wouldn't allow me to do what i needed so i went to the Xfinity store. While wearing a mask during this time (07/31/20) i was looking at phones and talking to an associate about my problem with the website and asking her if she could help me and...

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Product or Service Quality
1.5 (37 reviews)
1.7 (1032 reviews)
Reviewer's quote

i have 9 hrs on hold over several months to talk to somepne even their corporate office does not answer the phone or respond back to numerous messages worst customer service in the country..

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I am so irate with xfinity right now- service went out right when the Patriots game started i am so pissed off right now i want go switch to Verizon- xfinity service and customer support and the website are horrible!!!..

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Atlantic Broadband and Comcast Pros and Cons

Pros
  • There are no pros
  • Please repair the phone- that is all we want
  • Good service
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Terrible service and failure to keep promises
  • Long on hold times with their customer service center
  • All of it
  • Poor customer service
  • Service
  • Outrageously high prices

Atlantic Broadband and Comcast Most Positive Reviews

Top rated reviews
5

I am pissed off because I cant' get HGTV to reactivate. The code they gave (60.0002) isn't any good . Please help...

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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4.4

I need to make an appointment to repair a phone at 1315 Elk Grove Road- 570- 925- 5917- Cell phones DO NOT work there-...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Atlantic Broadband and Comcast Most Critical Reviews

Lowest rated reviews
1

THE WORST CABLE COMPANY IN THE WORLD WITH A MONOPOLY OF MIAMI BEACH. I TRIED TO CANCEL SERVICE AND NOTHING HAPPENED. I...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

I have been an Atlantic Broadband customer for over 8 years now and lately their service has been atrocious. It makes me...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Atlantic Broadband and Comcast Latest Reviews

Recent published reviews
2

I've tried calling, chatting and emailing for the past few months to upgrade my internet and I'm on hold perpetually,...

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1.2

No one reached out or picked up the phone to assist me. My business is closed since April and Comcast has been charging...

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2.8

32 mins on phone still no answer by tech support, and no one answered Chat request either!!!

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No votes

This is the fifth time our internet has gone out within a week or two. I need this to be resolved as I work from home....

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Atlantic Broadband and Comcast Products and Services

Most reviewed product and services
  • Atlantic Broadband Internet Service (21 reviews)
  • Atlantic Broadband Customer Care (12 reviews)
  • Atlantic Broadband Bundle (7 reviews)
  • Comcast Internet Service (810 reviews)
  • Comcast Customer Care (259 reviews)
  • Comcast Bundle (243 reviews)