PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fabletics and Athleta as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fabletics
Athleta

Fabletics and Athleta Overview

Total reviews
857
66
Company responses
0
0
Issues resolved
3
0

Fabletics was first mentioned on PissedConsumer on Dec 16, 2013 and since then this brand received 857 reviews. It is 791 reviews more than Athleta received since Oct 2, 2009.

Fabletics and Athleta Consumer Ratings

Rank
410 out of 2297 in Footwear and Clothing category
291 out of 2297 in Footwear and Clothing category
Customer service
223 in category
259 in category
Website
485 in category
277 in category
Exchange, Refund and Cancellation Policy
281 in category
212 in category

According to consumer ratings and reviews, Athleta ranks 119 points higher in the Footwear and Clothing category than Fabletics. People gave Fabletics 1.6 stars for Customer service criterion in Footwear and Clothing category and it is 738 points higher than the worst rated brand in this category. At the same time, Athleta was rated 1.5 stars for Customer service criterion in this category and it is 702 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Athleta has a higher rating than Fabletics. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Fabletics 1.5 stars and it is 71% greater than other in category. Athleta however was rated 1.7 stars and it is 78% greater than other in category.

Fabletics and Athleta Rating Details

Customer service
1.6 (334 reviews)
1.5 (25 reviews)
Reviewer's quote

And then you call Customer Service and no none answers!!! I called them twice waiting for Rep to answer and it hangs you up after waiting on phone for 15 minutes. Even the email on their website for Customer Service comes back as undeliverable!!! I want my money back and Cancel membership. Gina...

Antwoine

Absolutely worst customer service i have ever experienced! The manager writes her own reviews to unfairly inflate the stores true negative reviews. Manager, Jill had a negative attitude. Worst part was the way she treated her staff...

PissedConsumer1727673
Website
1.9 (333 reviews)
2.5 (24 reviews)
Reviewer's quote

...The website said you could cancel the subscription at any time so I figured why not. I got the leggings in in and was not thrilled with the quality or material. they started to pill between my thighs a few weeks after getting them...

PissedConsumer1666961

...No where on your website to contact anyone so here I am..

PissedConsumer557221
Exchange, Refund and Cancellation Policy
1.5 (311 reviews)
1.7 (25 reviews)
Reviewer's quote

...Return seems simple and exchange for one size smaller..

Karinne

They said I could bring them back and exchange..

Jehad

Fabletics and Athleta Pros and Cons

Pros
  • Quality of clothes
  • Style of clothes
  • Choice of clothes
  • Check out
Cons
  • Hidden charges
  • Vip enrollment
  • Forced membership
  • Customer service
  • Random cancellation of online order
  • Untimely email response

Fabletics and Athleta Most Positive Reviews

Top rated reviews
5

I got an outfit that retailed for over $75 for $25 with their "first outfit promo". It was of great quality and great...

5

They said I could bring them back and exchange

Fabletics and Athleta Most Critical Reviews

Lowest rated reviews
1

DO NOT TRUST FABLETICS!!! they will lure you in with their fashionable clothing and cheap prices. DO NOT BUY IT!! After...

1

I received a gift card from my boyfriend for Christmas and I was super excited. I love this store and so I immediately w...

Fabletics and Athleta Latest Reviews

Recent published reviews

This company hops from credit card to credit card charging $49.95/month. The FBI should do an in-depth review of their p...

Read all 857 reviews
1

I was at the Ridgedale Athleta on Tuesday, January 21, 2020, around noon. I was looking at a couple of pairs of...

Read all 66 reviews

Fabletics and Athleta Products and Services

Most reviewed product and services
  • Fabletics Membership (297 reviews)
  • Fabletics Clothing (65 reviews)
  • Fabletics Account (62 reviews)
  • Athleta Shipping Service (13 reviews)
  • Athleta Customer Care (11 reviews)
  • Athleta Salutation Leggings (1 review)