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Toshiba

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Tablet 1
  • Service rep was informative 1
  • Product 1
  • On time delivery 1
  • Garbage 1

Customers don't like

  • Poor customer service3
  • Toshibas attitude2
  • Product2
  • No ability to escalate the issue2
  • Abusive treatment2
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Asus

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $97.8K CLAIMED LOSSES
  • $679 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Customer service10
  • Worst customer service3
  • Way they troubleshoot3
  • Not respecting warranty clauses3
  • Faulty product and the lengthy repair time3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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