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Asus

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $97.5K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Customer service10
  • Worst customer service3
  • Way they troubleshoot3
  • Not respecting warranty clauses3
  • Faulty product and the lengthy repair time3
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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