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Asus

Computers
  • 0 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $95.4K CLAIMED LOSSES
  • $691 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Way they troubleshoot3
  • Customer service3
  • Worst customer service2
  • Technical support2
  • Service2
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 280 TOTAL REVIEWS
  • $53K CLAIMED LOSSES
  • $576 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Rippoff4
  • Poor service4
  • Lack of understanding4
  • Customer service and the jumping through hoops4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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