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Asus

Computers
  • 0 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $87.3K CLAIMED LOSSES
  • $687 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Pricing 4
  • Nice looking laptop 1
  • Old asus laptop 1
  • Products 1
  • Sell intel chips running bloatware 1

Customers don't like

  • Customer service7
  • Worst customer service5
  • Service4
  • Way they troubleshoot4
  • Warranty4
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Customer support6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
  • Tech suport was very bad6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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