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Asus

Computers
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $90.3K CLAIMED LOSSES
  • $700 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pricing 4
  • Good first impression 2
  • It has all the stuff i wanted 2
  • Products 1
  • Sell intel chips running bloatware 1

Customers don't like

  • Customer service7
  • Worst customer service6
  • Service5
  • Warranty4
  • Way they troubleshoot4
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Lenovo

Computers
  • 2 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Free return shipping label 2
  • Way the product looked 1
  • When it worked it was fast 1

Customers don't like

  • Customer service16
  • Product7
  • Warranty6
  • Customer care poor competencies5
  • Repair service within warranty5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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