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Asus

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $97.5K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Customer service10
  • Worst customer service3
  • Way they troubleshoot3
  • Not respecting warranty clauses3
  • Faulty product and the lengthy repair time3
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Iyogi

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $811 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Great help 5
  • Pevious work 4
  • I liked them before now no 4
  • Them before the quality of service cratered 3
  • Reps friendly and patient 2

Customers don't like

  • Customer service9
  • Always asking for more money8
  • High sales pressure6
  • Customer service lying to customers5
  • Unable to be reached for any reason4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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