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Asus

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $97.8K CLAIMED LOSSES
  • $679 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Customer service10
  • Worst customer service3
  • Way they troubleshoot3
  • Not respecting warranty clauses3
  • Faulty product and the lengthy repair time3
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Dell

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 691 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 3
  • Having a laptop 3
  • Quality of product 2
  • Politely refused to correct error 2
  • Pissed 2

Customers don't like

  • Customer service19
  • Service and product5
  • Service5
  • Product5
  • Worst customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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