Asus vs Dell
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asus and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Asus and Dell Overview
Total reviews | 394 | 972 |
Company responses | 0 | 0 |
Issues resolved | 2 | 11 |
Asus and Dell Consumer Ratings
Asus and Dell Rating Details
Asus and Dell Pros and Cons
- Pricing
- Nice looking laptop
- Good first impression
- Non
- I was coned riped off lied to false addvertsment
- Fooling customers
- Customer service
- Customer support bad quality
- Way they troubleshoot
- Customer service
- Worst customer service
- Service and product
Asus and Dell Most Positive Reviews
Was unable to get my chromebook to see my bank account She told me how to see if I could get an upgrade, otherwise...
On the phone for 2 hours then get transferred and hung up on.....
Technical support was great. They fixed my problem easily. They are super. She knew exactly what to do and was very...
Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...
Asus and Dell Most Critical Reviews
My 1/2-year-old defective computer was sent to ASUS on July 3rd for warranty repairs. Since then, they shipped it to me...
I have purchased this item several years ago. I also purchased 5 years warranty. Since then Im having problem with the...
I HAD SOME QUESTIONS ABOUT HOEW TO REGISTER MY NEW LAPTOP BECCUASE THE ONLINE PROCEDURE DOES NOT WORK! COULDN'T GET...
I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...
Asus and Dell Latest Reviews
Iam take new laptop from 3 months before 10 days before keyboard not working as per customer care information Iam send t...
I have been buying Dell Computers for decades. I have finally reached the end of my tolerance for their mistreatment of...
I have been waiting for a package from DHGate that has been stuck in customs = LOST! I have tried to contact ASUS...
I PURCHASED NEW DELL LAPTOP BUT IT IS NOT FUNCTION WELL (.) I GET CHECKED FROM SERVICE CENTRE AT NOIDA -15 BUT THE...
How would you compare Asus vs Dell?
I can't say what Dell's Customer Service is like in todays economy. In my humble opinion, the only things in Dell's favor is the Alienware line which they acquired when they bought Gateway and they have deals with Rent to Own stores.
Product or Service Quality
I switched from having 3 Dell Desktop systems and 1 Laptop in my house to purchasing 3 ASUS Desktops and 2 Laptops systems, over 20 years ago.
I wasn't pleased with the quality of Dell's product and service after the sale, for the money spent at purchase for the products with needed upgrades. The Sales person I dealt with acted like he knew more than me concerning what I and my family would be using the Dell's for.
When I purchased My ASUS systems the sales person was very friendly and listened to everything my family and I would be needing. The desktop models are still being used by my kids at their homes for their home bookkeeping and kids homework needs and in total my family now has, between 3 houses, 4 Desktops and 5 Zephyrus M16 ROG Laptops.
Asus is abysmal, they have customer dis-service, not customer service.
Product or Service Quality
Dell's products are as bad as or worse than Asus customer service.
asus has AMAZING truly, service,
however it is likely due to the "engineered to fail" mindset of management.
they know - fer shure - it is going 2 break, so they string you along,
pat you on the head -
' of course we can fix that" after being engineered to break ....
Product or Service Quality
again - likely the best service available anywhere